AI CHATBOTS THAT NEVER LEAK YOUR DATA
Petronella builds custom AI chatbots on your infrastructure. HIPAA compliant, CMMC ready, trained on your knowledge. Your data never leaves.
Our Capabilities
Chatbot Capabilities
- Custom chatbots trained on your knowledge base
- Natural language for complex inquiries
- Multi-channel: website, SMS, email, internal
- Seamless handoff to human agents
Privacy & Security
- Private deployment with zero exposure
- HIPAA-compliant conversations
- CMMC-ready architecture
- Full conversation logging and audit
Key Services
Customer Service
Answer questions and resolve issues 24/7.
Knowledge Bot
Help employees find answers instantly.
Lead Qualification
Engage visitors and book appointments.
Support Triage
Classify tickets and route to teams.
What Changes
Missed Inquiries
Customers leave when responses take days.
Data Exposure
Third-party chatbots send data externally.
Generic Responses
Off-the-shelf bots give inaccurate answers.
24/7 Availability
Instant accurate responses at any hour.
Data Sovereignty
All conversations on your infrastructure.
Domain Expertise
Trained on your data for relevant answers.
How It Works
Assess: Evaluate customer service and knowledge base
Design: Plan persona, knowledge, and escalation
Build: Train on your proprietary content
Test: Validate with real customer scenarios
Deploy: Launch across channels with monitoring
Improve: Learn from conversations and feedback
Industries We Serve
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Frequently Asked Questions
Different from ChatGPT?
Runs on your infrastructure, trained on your data, no external sharing.
Complex questions?
RAG-powered chatbots search your entire knowledge base.
When bot can't answer?
Seamless handoff with full conversation context.
HIPAA compliant?
Yes. Encrypted conversations with access controls.
Setup time?
Basic 2-3 weeks. Complex multi-channel 4-6 weeks.
Ready for Private Chatbots?
Schedule a free assessment for your chatbot use case.