Managed IT Built for Healthcare HIPAA Compliance Built In
Your IT should work as hard as your clinical staff. We deliver managed IT designed from the ground up for healthcare, with HIPAA compliance woven into every server, workstation, and workflow.
Compliance-First IT Management
Your IT partner must understand clinical workflows, HIPAA requirements, and zero-downtime demands.
Clinical IT Services
- EHR/EMR administration for Allscripts, eClinicalWorks, athenahealth, Kareo, and more
- Help desk that understands healthcare workflows and clinical urgency
- HIPAA-compliant cloud hosting with managed infrastructure
- Predictable flat monthly IT costs with no surprise invoices
Security and Compliance
- HIPAA built into every IT decision -- not treated as an add-on
- Network segmentation for clinical, admin, guest, and device traffic
- Automated encrypted backups with off-site replication and DR testing
- Endpoint protection with behavioral analysis on every device
Healthcare IT Services We Deliver
Every aspect of your healthcare IT, managed with HIPAA compliance at its core.
Help Desk for Clinical Staff
Technicians who understand healthcare workflows. Rapid response for exam room issues, claims processing errors, and EHR problems.
EHR/EMR Administration
Server management, user administration, database optimization, updates, and integration with lab, imaging, billing, and pharmacy systems.
HIPAA Security Program
Risk assessments, access controls, encryption, audit logging, BAAs, and compliance documentation. See our HIPAA compliance services.
Network Design and Management
Healthcare networks with proper segmentation, QoS for clinical traffic, and ePHI isolation across all locations.
Cybersecurity
Firewall, EDR, email security, vulnerability management, and 24/7 monitoring. See our healthcare cybersecurity services.
Backup and Disaster Recovery
HIPAA-compliant backups with point-in-time recovery, regular DR testing, and documented runbooks for your environment.
Generic IT vs. Healthcare IT
HIPAA as an Afterthought
Compliance mentioned in sales pitch but never integrated into daily operations.
No Clinical Understanding
Treats your practice the same as a retail store. No EHR expertise, no urgency awareness.
One Breach Away from Disaster
No incident response plan, no forensics capability, no breach notification support.
Compliance-First Architecture
Every IT decision filtered through HIPAA requirements from the ground up.
Deep Healthcare Expertise
23+ years supporting clinical environments. We know your EHR, your workflows, and your urgency.
Integrated Incident Response
Digital forensics, breach investigation, and notification support built into managed services.
Craig Petronella founded Petronella Technology Group in 2002. His credentials span NC Licensed Digital Forensics Examiner, CMMC Registered Practitioner, Cybersecurity Expert Witness, and MIT-certified cybersecurity professional with over 25 years of experience.
That expertise flows directly into the IT services we deliver to healthcare organizations. When you work with us, your IT is not just functional -- it is defensible.
Healthcare IT Questions
What makes healthcare IT different from regular managed IT?
Healthcare IT must satisfy HIPAA Security Rule requirements, support zero-downtime clinical environments, integrate with complex EHR ecosystems, and handle life-and-death urgency for support requests. Generic IT providers lack this specialized knowledge.
What EHR platforms do you support?
We support Allscripts, eClinicalWorks, athenahealth, Kareo, Medicfusion, and dozens of other platforms. We handle installation, configuration, upgrades, troubleshooting, and integration with lab, imaging, and billing systems.
How do you ensure HIPAA compliance?
Compliance is the foundation of every IT decision, not a line item. We implement administrative, physical, and technical safeguards per the Security Rule, conduct risk assessments, manage BAAs, and provide compliance documentation through ComplianceArmor. See our HIPAA security guide.
Can you support multiple locations?
Yes. We design and manage multi-site healthcare networks with centralized monitoring, consistent security policies, and site-to-site connectivity. Our remote management capabilities support locations nationwide.
What does onboarding look like?
We start with a HIPAA risk assessment, design target-state architecture, execute phased migration during off-hours, train clinical staff, and transition to 24/7 managed services. Patient care continues uninterrupted throughout.
How much do healthcare IT services cost?
Healthcare managed IT typically runs $150 to $400 per user per month depending on practice size, EHR complexity, and security requirements. Compare that to the $9.77 million average healthcare breach cost. The investment case is clear.
Healthcare IT That Protects Patients and Practices
Compliance-first managed IT services designed specifically for clinical environments.