INCIDENT RESPONSE SERVICES
When a security incident occurs, every minute counts. PTG provides rapid incident response to contain threats, preserve evidence, and restore operations.
Response Capabilities
- 24/7 emergency response availability
- Threat containment and isolation
- Digital forensic evidence preservation
- Regulatory breach notification support
Planning Services
- Incident response plan development
- Tabletop exercises and simulations
- Communication templates and procedures
- Post-incident review and improvement
How Incident Response Works
A structured approach from detection through recovery.
Detection
Rapid identification and validation of the security incident.
Containment
Isolating affected systems to prevent further damage.
Eradication
Removing the threat actor and malicious artifacts from your environment.
Recovery
Restoring systems and data from clean backups.
Forensics
Preserving and analyzing evidence for legal and regulatory purposes.
Lessons Learned
Post-incident review to strengthen defenses going forward.
Related Services
Frequently Asked Questions
Do we need an incident response plan?
Yes. Every business should have a documented plan before an incident occurs. Developing one during a crisis leads to costly mistakes.
How fast can PTG respond?
We provide emergency response with initial contact typically within minutes for active incidents.
Does PTG provide forensic investigation?
Yes. Craig Petronella is an NC Licensed Digital Forensics Examiner. We preserve evidence to legal standards for law enforcement and litigation.
Can PTG help with breach notification?
Yes. We help determine notification requirements under HIPAA, state laws, and other regulations, and assist with the notification process.
What is a tabletop exercise?
A simulated incident scenario where your team practices response procedures. It identifies gaps in your plan before a real incident occurs.
Be Prepared for Any Incident
Schedule an incident response readiness assessment or contact us for emergency support.