Network and ComputerSupport Services
Comprehensive network and computer support for businesses in Raleigh-Durham. PTG keeps your infrastructure running with proactive monitoring and rapid issue resolution.
What We Support
End-to-end support for your entire IT infrastructure.
Network Support
Switches, routers, firewalls, wireless access points, and VPN connections monitored, maintained, and optimized for performance.
Server Support
Windows and Linux server administration including patching, performance tuning, and capacity planning.
Desktop Support
Workstation troubleshooting, software installation, printer management, and user support for Windows and Mac endpoints.
Remote Access
VPN configuration, remote desktop services, and secure access solutions for remote and hybrid workforces.
IT Services
Support Questions
How quickly do you respond to issues?
Remote support typically begins within 1-2 hours. Critical issues receive priority response. On-site visits in Raleigh-Durham are usually same-day or next business day.
Do you support both Windows and Mac?
Yes. PTG supports mixed environments including Windows, Mac, and Linux workstations alongside Windows and Linux servers.
Can you support our remote employees?
Yes. PTG provides remote support tools and secure access solutions that enable us to support employees regardless of their location.
Ready to Get Started?
Contact PTG for a consultation. We assess your needs and recommend the right solution.