Supplement Your IT Team Without Replacing Anyone
Your internal IT staff handles day-to-day operations. Petronella fills the gaps with 24/7 monitoring, SOC coverage, compliance management, and specialized expertise your team needs but cannot staff alone.
Your Team + Our Team = Complete Coverage
You choose which functions to keep in-house and which to hand off. Here is how most organizations divide responsibilities.
Your Internal IT Handles
- Day-to-day user support and employee onboarding
- Hardware procurement and deployment
- Application-specific support for line-of-business apps
- Vendor relationships, budget management, and IT strategy
Petronella Provides
- 24/7 network and endpoint monitoring (NOC/SOC)
- Cybersecurity operations: EDR, SIEM, threat hunting
- Compliance management (HIPAA, CMMC, PCI, SOC 2)
- vCISO services, help desk overflow, and escalation support
Flexible Engagement Models
Start with the tier that matches your needs today. Scale up as your organization grows.
Monitoring + Security Essentials
24/7 endpoint monitoring, EDR, automated patch management, backup alerting, and monthly security reports with email and phone escalation support.
Full Security + Help Desk
Everything in Foundation plus 24/7 SOC with SIEM, help desk overflow, vulnerability management, compliance readiness, disaster recovery testing, and security awareness training.
Complete IT Partnership
Everything in Advanced plus dedicated vCISO engagement, full compliance program management, annual penetration testing, incident response retainer, and priority 10-minute SLA.
Cost Comparison
Hiring one cybersecurity analyst costs $85K-$120K/year. Co-managed IT gives you an entire team of specialists for $2,000-$15,000/month -- a fraction of one senior hire.
What Changes With Co-Managed IT
Coverage Gaps After Hours
Your IT team works business hours, but threats and outages happen around the clock.
Compliance Is Someone's Side Job
Your IT staff was hired for operations, not HIPAA or CMMC compliance management.
Growing Project Backlog
Daily operations consume all IT bandwidth. Strategic projects never get started.
24/7 SOC Monitoring
Round-the-clock coverage with real-time alerting and response when your team is off the clock.
Dedicated Compliance Expertise
Certified practitioners manage your compliance program across all applicable frameworks.
Your Team Executes Strategy
We handle the operational load so your internal IT can focus on projects that drive growth.
Getting Started
Discovery Call
Environment Audit
Deploy Monitoring and SOC Integration
Shared Ticketing Setup
Ongoing Partnership
Quarterly Reviews and Adjustments
Is Co-Managed IT Right for You?
Common Questions
What is the difference between co-managed IT and fully managed IT?
With fully managed IT, Petronella serves as your complete IT department. With co-managed IT, we work alongside your existing team, filling specific gaps rather than replacing them.
Will co-managed IT replace my internal IT team?
No. Co-managed IT is designed to complement your team. Your staff retains ownership of day-to-day operations, vendor relationships, and strategic decisions. We provide specialized capabilities and 24/7 coverage.
Can I start with one service and add more later?
Yes. Many clients start with 24/7 monitoring and SOC coverage and add compliance management, help desk overflow, or vCISO services as needs evolve.
How much does co-managed IT cost?
Most engagements range from $2,000-$15,000 per month, significantly less than hiring one additional IT staff member at $85K-$150K/year including benefits.
What happens if my IT person quits?
We immediately step in to maintain operations while you recruit a replacement. No gap in coverage. Some organizations transition to fully managed IT at that point.
How do our teams communicate?
We integrate into your existing workflows: shared ticketing, dedicated Slack or Teams channel, scheduled stand-ups, and a named account manager as your single point of contact.
Explore More IT Services
Ready to Strengthen Your IT Team?
Schedule a consultation to find the right co-managed IT engagement for your organization.